10 Leydon Close

SE16 5PF

Contact Details

  • General office - andy@rainbowcapital.co.uk

  • Andrew Williams - 07973 179201

  • Zee Islam and Tom Hudson - 07969 292896

  • Atila Mehmet - 07542 385307

  • James Bush - 07904 046971

  • Anton (Plumber) - 07808 242636

Best method of communication is either text, email or call to Andrew, Zee or Tom.

If possible please tell us about things to fix earlier in the week.  Our maintenance team do not usually work at the weekend so if possible please try to avoid reporting issues on Friday evening!

For more about our approach our maintenance click here

 

If your situation changes

If your contact details, employment, next of kin etc change, please update us here

For moving out procedures, including if you need to break your contract early, click here

In summary we allow you to break contract each quarter on (Q1) 1st Dec, (Q2) 28th Feb, (Q3) 31st May and (Q4) 31st Aug.  There is no charge for breaking at the end of the tenancy on 31st Aug, however breaking after Q2 incurs a cost of a weeks' rent, whilst breaking after Q1 or Q3 incurs a cost of two weeks' rent.  In each case, please give us six weeks' notice of your intention to break.  

 

Emergencies

If you have no heating or power, have a serious leak or are locked out, call us immediately on the numbers above.  Although please be mindful we are not a 24 hour porterage - we sleep at normal times - just like you.   

  • Cold water shut off - under the sink, marked with a red label

  • Fuseboard - in the boiler cupboard

  • Gas shut off - outside the front door

In the event of fire, call 999 and vacate the building

Heating & ELECTRICS

For an explanation of how the central heating and hot water are controlled click here

And for a copy of your property’s gas safety certificate click here

For a copy of your house’s electrical safety certificate click here

Internet and Wifi

  • 10LC L - access point located in Lounge (using Sky Fibre broadband)

  • 10LC EE - The EE router located in the boiler cupboard

  • 10LC R3 - access point located in room 3 (using Sky Fibre broadband)

  • 10LC R4 - access point located in room 3 (using Sky Fibre broadband)

  • 10LC R5 - access point located in room 5 (using Sky Fibre broadband)

2.4Ghz wifi generally broadcasts over a longer range but at a slower speed, whereas 5Ghz has a shorter range but faster speed.  Therefore use 5Ghz wherever possible

Passwords for all routers and access points = rainbow7

If you experience any problems with internet or wifi, click here to help diagnose what might be wrong

Cleaning and refuse collection

Your scheduled cleaning time - every other Monday. Your cleaner is Karolina.

Arranged by Ursula Dodd - T 07788 142073; E ursuladodd@netscape.net

Refuse is collected from bins at the rear of the house by LB Southwark.  For more information about local services click here

Current Tenants

  • Leila - “I am a fashion merchandiser and like going out and socialising”

  • Cristina - ‘‘ I work as a customer success manager in the Regtech/Fintech industry and I contribute to the fight against terrorism financing, money laundering and human trafficking! I love eating out, walks and keeping fit! I like a night out but also binge watching Netflix! I hope my next flatmates would be up for nights in and nights out, but I do like my own space especially during the week after work”

  • Richard - “Hi, my name is Richard and I'll be starting a graduate job as a Tax Analyst in the City of London. I am originally from Guernsey in the Channel Islands and studied physics at the University of Bath for four years. Outside of work, I am a keen runner. I also enjoy cycling, playing the guitar and have recently started learning Spanish as a bit of a lockdown project”

  • Richard - “I am a watch technician. I enjoy playing football in my spare time and socialising with friends”

  • Zahidul (“Zee”) - operations manager for Rainbow Capital itself. Previously a professional in commercial real estate.“Outgoing professional with a passion for cooking, travelling and movies. I also enjoy keeping fit and watching football and my go to team is Liverpool FC.”

  • Ben - “Studying a PhD in AI in London, avid sailor, and a big F1 fan. Initially from the south coast but moving to London from Bath where I have spent the last 4 years studying for a masters in physics”

    Updated January 2022