36 Kenwyn Road

SW4 7LH

Contact Details

  • General office - andy@rainbowcapital.co.uk

  • Andrew Williams - 07973 179201

  • Zee Islam and Tom Hudson - 07969 292896

  • Atila Mehmet - 07542 385307

  • James Bush - 07904 046971

  • Anton (Plumber) - 07808 242636

Best method of communication is either text, email or call to Andrew, Zee or Tom.

If possible please tell us about things to fix earlier in the week.  Our maintenance team do not usually work at the weekend so if possible please try to avoid reporting issues on Friday evening!

For more about our approach our maintenance click here

 

If your situation changes

If your contact details, employment, next of kin etc change, please update us here

For moving out procedures, including if you need to break your contract early, click here

In summary we allow you to break contract each quarter on (Q1) 1st Dec, (Q2) 28th Feb, (Q3) 31st May and (Q4) 31st Aug.  There is no charge for breaking at the end of the tenancy on 31st Aug, however breaking after Q2 incurs a cost of a weeks' rent, whilst breaking after Q1 or Q3 incurs a cost of two weeks' rent.  In each case, please give us six weeks' notice of your intention to break.  

 

Emergencies

If you have no heating or power, have a serious leak or are locked out, call us immediately on the numbers above.  Although be mindful we are not a 24 hour porterage - we sleep at normal times just like you - so please consider what is a genuine emergency and what can wait until the next morning.   

Note the position of valves to shut off the services in an emergency

  • Cold water shut off - in the cellar marked with a red label

  • Fuseboard - in the cellar

  • Gas shut off - in the cellar

  • Isolators for kitchen appliances - top of cellar steps

  • Boiler - in cupboard in back garden, opened with any of your keys

In the event of fire, call 999 and vacate the building

Heating & ELECTRICS

For an explanation of how the central heating and hot water are controlled click here

And for a copy of your property’s gas safety certificate click here

For a copy of your house’s electrical safety certificate click here

Internet and Wifi

  • 36KR - the main Virgin router, located in the AV cupboard

  • Access Points located in rooms 1,2,3,4,5 and 7. All Access Points have the same SSID, meaning once you connect to the ‘36KR’ WiFi, it should work seamlessly throughout the house

  • Mesh Routers located throughout ground floor

2.4Ghz wifi generally broadcasts over a longer range but at a slower speed whereas 5Ghz has a shorter range but faster speed.  Use 5Ghz wherever possible

Passwords for all routers and access points [case sensitive]= rainbow36KR

If you experience any problems with internet or wifi, click here to help diagnose what might be wrong

Cleaning

Your scheduled cleaning time - every other Friday. Your cleaner is Karolina.

Arranged by Ursula Dodd - T 07788 142073; E ursuladodd@netscape.net

Refuse is collected from the bins in the street by LB Lambeth.  For more information about local services click here

Current Tenants

  • Clare - “I am a very friendly bubbly person. I love yoga, hiking, travelling and new adventures”

  • Nick - “I’m 23 years old and work in audit. Pretty easy going and relaxed guy, generally into watching/playing sports, cooking, travelling, watching any TV etc’’

  • Bradley - “I am an Economics & Markets Analyst for a small London based financial research & consultancy house. I'm in the office most of the time but work from home occasionally”

  • Anna - “I am a reporter working for a legal magazine. Very content with relaxing in lounge after work on evenings, glass of wine etc”

  • Otto - ‘‘I am a graduate from University of Leeds and I will commence working for a U.S Bank as an analyst. I am originally from Finland but this is already my 5th year living in England. I consider myself a sociable and easy going person, and I am keen on spending time with my new flatmates. I am passionate about sports; I enjoy playing golf and basketball but any sport will do. I also enjoy going out on the weekends.’’

  • John - ‘‘I work in corporate development for a real estate company during the week, and looking forward to exploring London again on the weekends’’

  • Will - “Big fan of most sports and support Rangers FC”

  • Ines - ‘‘I work in finance and have been living and working in London for 2.5 years now. Love going out for brunch and running’’

Updated December 2021