297A Bellevue Mansions
Clapham Road

SW9 9BN

Contact Details

  • General office - andy@rainbowcapital.co.uk

  • Andrew Williams - 07973 179201

  • Zee Islam and Tom Hudson - 07969 292896

  • Atila Mehmet - 07542 385307

  • James Bush - 07904 046971

  • Anton (Plumber) - 07808 242636

Best method of communication is either text, email or call to Andrew, Zee or Tom.

If possible please tell us about things to fix earlier in the week.  Our maintenance team do not usually work at the weekend so if possible please try to avoid reporting issues on Friday evening!

For more about our approach our maintenance click here

 CONTACT DETAILS FOR MANAGEMENT COMPANY

Communal areas only - for issues not inside the flat itself - Hyde Housing, 30 Park Street, London, SE1 9EQ, 0800 3 282 282, www.hyde-housing.co.uk

If your situation changes

If your contact details, employment, next of kin etc change, please update us here

For moving out procedures, including if you need to break your contract early, click here

In summary we allow you to break contract each quarter on (Q1) 1st Dec, (Q2) 28th Feb, (Q3) 31st May and (Q4) 31st Aug.  There is no charge for breaking at the end of the tenancy on 31st Aug, however breaking after Q2 incurs a cost of a weeks' rent, whilst breaking after Q1 or Q3 incurs a cost of two weeks' rent.  In each case, please give us six weeks' notice of your intention to break.  

 

Emergencies

If you have no heating or power, have a serious leak or are locked out, call us immediately on the numbers above.  Although please be mindful we are not a 24 hour porterage - we sleep at normal times - just like you.   

  • Cold water shut off - in the laundry room marked with a red label

  • Fuseboard - in the laundry room

  • Gas shut off - in the meter cupboard in the hallway outside the front door of the flat, inside the street door

In the event of fire, call 999 and vacate the building

Heating & ELECTRICS

For an explanation of how the central heating and hot water are controlled click here

And for a copy of your property’s gas safety certificate click here

For a copy of your house’s electrical safety certificate click here

Internet and Wifi

  • 297A - the main Virgin router, located in lounge under the TV

  • Access Points located in rooms 1 and 6. All access points have the same SSID, meaning once you connect to the ‘297A’ WiFi, it should work seamlessly throughout the flat

  • Rainbow Capital 2nd Wifi - a new back up internet service that operates over the 5G cellular network

2.4Ghz wifi generally broadcasts over a longer range but at a slower speed, whereas 5Ghz has a shorter range but faster speed.  Therefore use 5Ghz wherever possible

Passwords for all routers and access points [case sensitive] = rainbow297A
Except the 2nd wifi, password is [case sensitive] = 98LFd7fjij7 (its factory setting)

If you experience any problems with internet or wifi, click here to help diagnose what might be wrong

Cleaning

Your scheduled cleaning time - every other Thursday. Your cleaner is Karolina.

Arranged by Ursula Dodd - T 07788 142073; E ursuladodd@netscape.net

Current Tenants

  • Richard - tax analyst“I am friendly and social but not too loud, and I like to keep the living area clean and tidy. My main hobby is Taekwondo, but I also enjoy going out to the cinema or for meals/drinks”

  • Jasminder - business analytics specialist for a software company, “I enjoy painting, socialising and working out. Love outdoor activities i.e hiking”

  • Bethany - nutritionist, “I am a foodie, fitness enthusiast and love socialising, going out to eat, exploring new places and travel (when covid allows)”

  • Lucy - training course producer, “I am moving from Manchester to start my new job as a training course producer after returning from a 8 month solo travel trip around East Asia/Australasia. I love discovering local areas so will be definitely up for exploring London. I am sociable and enjoy cooking, live music, pub quizzes and I'm always up to try new things.”

  • Elisabeth - Danish, risk analyst, “I am a risk analyst at an investment bank. I enjoy reading, Netflix and going on city breaks.”

  • Eden -French, multilingual medical information specialist at a pharmaceutical company. ‘‘I am easy going and extroverted but also enjoy my down time. I like fitness, food, coffee and the occasional glass of wine. Looking for a home to socialise and work.’’

    Updated May 2021