34 Doggett Road
SE6 4QA
Contact Details
General office - andy@rainbowcapital.co.uk
Andrew Williams - 07973 179201
Zee Islam and Tom Hudson - 07969 292896
Atila Mehmet - 07542 385307
James Bush - 07904 046971
Anton (Plumber) - 07808 242636
Best method of communication is either text, email or call to Andrew, Zee or Tom.
If possible please tell us about things to fix earlier in the week. Our maintenance team do not usually work at the weekend so if possible please try to avoid reporting issues on Friday evening!
For more about our approach our maintenance click here
If your situation changes
If your contact details, employment, next of kin etc change, please update us here
For moving out procedures, including if you need to break your contract early, click here
In summary we allow you to break contract each quarter on (Q1) 1st Dec, (Q2) 28th Feb, (Q3) 31st May and (Q4) 31st Aug. There is no charge for breaking at the end of the tenancy on 31st Aug, however breaking after Q2 incurs a cost of a weeks' rent, whilst breaking after Q1 or Q3 incurs a cost of two weeks' rent. In each case, please give us six weeks' notice of your intention to break.
Emergencies
If you have no heating or power, have a serious leak or are locked out, call us immediately on the numbers above. Although please be mindful we are not a 24 hour porterage - we sleep at normal times - just like you.
Cold water shut off - in the external boiler cupboard marked with a red label
Fuseboard - in the hallway under the stairs
Gas shut off - in the meter box outside the front of the house
In the event of fire, call 999 and vacate the building
Heating & ELECTRICS
For an explanation of how the central heating and hot water are controlled click here
And for a copy of your property’s gas safety certificate click here
For a copy of your house’s electrical safety certificate click here
Internet and Wifi
34DR - the main Virgin router, located under the stairs above the washing machines
34DR R4 - access point located in room 4
34DR R5 - access point located in room 5
34DR R6 - access point located in room 6
34DR R7 - access point located in room 7
2.4Ghz wifi generally broadcasts over a longer range but at a slower speed, whereas 5Ghz has a shorter range but faster speed. Therefore use 5Ghz wherever possible
Passwords for all routers and access points [case sensitive] = rainbow34DR
If you experience any problems with internet or wifi, click here to help diagnose what might be wrong
CLEANING AND REFUSE COLLECTION
Your scheduled cleaning time - every other Wednesday. Your cleaner is Karolina.
Arranged by Ursula Dodd - T 07788 142073; E ursuladodd@netscape.net
The Council (Lewisham) collects refuse and recycling every Thursday.
For more information on council services related to your house click here
CURRENT TENANTS
Amin - ‘‘I am looking to start work for a startup soon having just completed my masters degree and hopefully starting my phd after that. I play rugby relatively seriously and am into f1 and old records’’
Sam - ‘‘I am a masters student studying Biomedical Engineering. I’m into a few different sports, mainly F1 and football’’
Jaireh - Ugandan, consultant for a large accountancy firm, “I love travelling and watching history documentaries. I have been in the UK for nearly four years and am enjoying every bit of it.”
David - “I'm a data analyst. I follow and watch a lot of sport, and like film and music (primarily the latter half of 20th century). Trying to get back into cycling”
Elisabeth - “I consider myself a sociable girl, I like to enjoy my free time going to the gym, going out with my friends, traveling, shopping”
James - chef, “31 year old sous chef working in Leicester Square. Originally from Scotland but been living down south for 2 years. Enjoy gaming, going out for walks and the pub.”
Updated January 2022